Returns & Exchange Policy
Every piece from our studio is made with care, inspected for quality, and sent with a love note. If it's not perfect, we're here to help you find the right outfit.
Here’s a friendly and easy-to-understand exchange policy for a clothing brand:
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Return & Exchange Policy
At Fashion Shea, we want you to love your purchase. If something isn’t quite right, we’re here to help!
*Here’s how our return and exchange process works:*
1. *Time Frame*: You have 24 hours from the date of delivery to exchange your item.
2. *Condition*: Make sure your item is:
-Unworn
- Unwashed
- In its original packaging with tags attached
3. *Proof of Purchase*: Please keep your receipt or order confirmation handy. We’ll need this to process your exchange.
4. *How to Exchange*:
1. In order to exchange your product you can easily reach us through the contact details given below.
2. We will arrange reverse pickup at your pin code at the same delivery location and resend the exchanged product.
3. If reverse pickup is not available in that areas. In such cases, customers are requested to send the product back to us.
4. Apart from exchange, we are unable to accept returns on any items once they’ve been purchased. We recommend reviewing size charts, fabric descriptions, and product details to ensure the best fit and style for you.
5. *Shipping Costs*:
Standard charges for reverse pickup is Rs. 300/- for the exchanged product.
6. *Processing Time*:
Once we receive your item, we’ll process your exchange on the same day. We’ll send you an email confirmation as well.
*Need Help?*
Our customer service team is here for you! If you have any questions or need assistance, feel free to reach out:
- *Email*: fashionshea24@gmail.com
- *Phone*: +91 88240 43594
- *Live Chat*: Available on our website
Thank you for choosing Fashion Shea! We appreciate your business and look forward to helping you find the perfect fit.
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Let us know if you need any adjustments or additional details!
Regards
Team Fashion Shea